Privacy notice

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, JOSE LUIS AMEZCUA CARVAJAL (trade name DISOLER) makes available the following privacy notice.

1.- Data of the person in charge.

JOSE LUIS AMEZCUA CARVAJAL (Trade name DISOLER) residing at Av. de las Americas 552-C col. Lazaro Cardenas C.P. 48330, Puerto Vallarta Jalisco, is responsible for the use and protection of your personal data, in this sense and in compliance with the legal obligations established in the Federal Law on Protection of Personal Data Held by Private Parties, through this instrument informs the owners of the data, the information they are collected and the purposes that will be given to such information.

2.- Purposes of the processing of personal data.

The personal data that we collect from you will be used for the following purposes, which are necessary to establish our relationship with you, as well as to meet the services and / or orders you request:

  • Sizing and designing the photovoltaic systems.
  • Determine the average energy cost.
  • Calculate the return of interest of the project.
  • Prepare quotations.
  • Issue digital tax receipts.
  • Elaborate work contracts.
  • Provide the necessary follow-up and attention.

In addition, your information may also be used for:

  • Promote our brand through publications on our different platforms and social networks, as well as print advertising.


3.- Type of personal data collected.

To perform the purposes described in this privacy notice, we will use the following personal data:

  •  Holder’s name
  • Cell phone number
  • E-mail address
  • Address
  • CFE service number
  • CFE electric meter number
  • Federal Taxpayers Registry
  • Type and number of official identification
  • Pictures of the site where the photovoltaic system will be installed

Moreover, we inform you that your personal data will not be shared with any authority, company, organization or person other than us and will be used exclusively for the purposes indicated.

4.- Mechanisms to exercise ARCO rights.

You have the right at all times to know what personal information we have about you, what we use it for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); likewise, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, the respective request must be submitted through the following email address: 

The e-mail should include the following:

  • Full name
  • Address
  • Reason for the e-mail and/or request

The contact details of the person or department of personal data, which is in charge of processing the ARCO rights requests, are the following:

  1. Name of the person in charge: José Luis Amezcua Carvajal.
  2. Address: Av. De las Américas 552-C col. Lázaro Cárdenas CP 48330 Puerto Vallarta, Jalisco
  3. Telephone: 322-315-2447
  4. E-mail: administració

The response period shall not exceed ten days from the day following receipt of the request.

5.- Mechanisms to express refusal of the processing of personal data.

At any time you may revoke the consent, if any, you have given us for the processing of your personal data. Also, you should consider that for certain purposes the revocation of your consent will imply that we can no longer provide the service you requested, or the termination of your relationship with us.

In any case, you may file your opposition by sending an e-mail to administració with the following information:

  • Full name
  • Address
  • Reason or requierement

Likewise, you may request information to know the procedure and requirements for the revocation of consent, as well as to limit the use and disclosure of your personal information.


6.- Publication and modifications to the privacy notice

This privacy notice may undergo modifications, changes or updates derived from changes in our business model, legal requirements, or other causes, therefore, we commit to keep you informed about the changes that this privacy notice may undergo, however you can request if it has undergone any change through the following email address: 

Last update
September 2021